Mark is an Executive Management Consultant with over twenty years of experience serving clients on both business and technical engagements throughout financial services, pharmaceutical and telecommunications industries. Mark has extensive program and project management experience on large, complex programs across North America and internationally. Specifically, Mark has experience in Enterprise Organizational Change Management, Business Transformation, Customer Experience Management (CxM), Customer Relationship Management, Local-State-Federal Insurance Licensing Compliance, Correspondence Systems, and the Merger of Disparate Systems.
Mark is an evangelist for “enterprise transformation for success”. While many OCM initiatives begin in Human Resources, successful projects cannot live there and require interaction with an executive steering committee. Success is driven by learning, understanding, and continuous improvement.
Mark has been the technology lead involved in the creation of Business Process Outsourcing solution for a $17 billion Life Insurance Company. A delicate balance existed between Mark’s software architecture team, Deloitte & Touches' insurance and offshore teams and the client’s technical staff. Projects encompassed key business solutions, integrated client systems, and project management across client stakeholders, including Legal, Customer Service, Sales, IT, Marketing, and Claims.
Mark focuses on anticipating organizational change issues and risk exposure by proactively planning for their mitigation or resolution. Mark is adept at filling the knowledge gap between business and technical teams, thereby ensuring coordinated deployments of technical solutions for business stakeholders and end-users.
Mike brings a wealth of real-world knowledge and experience in the application of enterprise and cloud / hybrid technologies to solving problems for Fortune 500 companies and brings critically needed depth and experience to GoProdigii via his experience as an IT Program and Agile consultant directing and leading transformational programs for multiple fortune 500 companies. Equally important to GoProdigii’s business is Mike’s experience as a successful entrepreneur, where he founded and built a company from scratch, Proteon Software, into a multinational SaaS platform serving 140 clients in 34 countries and 150,000 end users connected with the platform through iOS and Android mobile apps. While at the head of Proteon Software, Mike also served as senior transformation consultant working with a small team responsible for worldwide JP Morgan Chase Bank agile transformation. Proteon also designed and built the AI and ML portal for the SMRT Columbus autonomous vehicle program. The assets of Proteon Software were sold to Dark Rhino Security. Dark Rhino is a leading enterprise risk management cyber security consultancy firm headquartered in Dublin, Ohio with offices in the UK and Canada.
Mike holds a B.S., Mathematics, Computer and Information Sciences from The Ohio State University. He is both a PMP (1999) and Lean Six Sigma Master Black Belt (2005), is a Cyber Ark Trustee (2020), holds the ITIL Master Qualification, Pink Elephant (2003), is an Ernst & Young Master Facillitator (1997) and is also SCRUM Fundamentals Certified by SCRUMstudy – Accreditation Body for Scrum and Agile.
As a business development executive, he has created over $1B in new venture revenue via acquisitions and alliances. Notably among these was Ameritech’s entry into the field of security monitoring which resulted in Ameritech becoming the number two player in that industry. As Senior Vice President of Marketing for Dell’s Small and Medium Business division, Mark was responsible for over $8B in revenue and a $350M marketing budget. During his tenure he and his team reduced marketing cost per unit sold by more than 50% while nearly doubling share and improving brand perception. He also created Dell’s Solution Provider Direct program which the Wall Street Journal called “a beautiful strategy". Familiar with large and small scale organizational transformation, as Chief Marketing Officer at Teledanmark, the Danish national telecom, Mark was one of a team of a dozen expats that helped turn a $4B privatization investment into $10B.
Named by Business to Business magazine as one of the top 20 B2B marketers in North America, Mark started his career at the Boston Consulting Group holds an MBA from the Wharton School, teaches Taichi in his free time and is originally from Zimbabwe
Advisory Board Members
Mr. Yurman has worked as a consultant/contractor in the Cleveland, OH, area on project management for new product development for Thermo Fisher Scientific, Rockwell Automation, and the Spaceflight Systems Division at NASA Glenn. His specialty is managing third party design and product development firms in the U.S. and offshore teams in Europe and India.
Prior to working in northeast Ohio, Mr. Yurman worked for two decades as a contractor for the U.S. Department of Energy & Idaho National Laboratory (INL) where he held portfolios for technology commercialization, business development, and strategic planning at the lab. The INL is a center of excellence for nuclear engineering R&D.
In 2017 he took a year off to give back to the Cleveland community with a consulting project management role as an Encore Fellow, funded by the Cleveland Foundation, at Business Volunteers United. The purpose of the project was to improve the performance of nonprofits in the Cleveland metro area in their use of information technology.
Mr. Yurman holds a Masters Degree in urban planning and a Bachelors Degree in economics.